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qawy
Employed
Selangor, Sepang
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I'm Open to Work
Freelance

Recommended by 0 people

Member since: Aug 5, 2023

Completed Job: 0

About Me

An HRDF certified trainer in Customer Experience and a capable proofreader. My clients include Shell Malaysia, NIOSH, University of Malaya, Pertubuhan Arkitek Malaysia among others.

Current Status

Employed

Language

Spoken

English
Malay

Written

English
Malay

Working Experience

4 Apr, 2022 - Current

Human Resources Manager

Oasis Mega Berhad, Bangi

Company Type

SME

Position

Manager

Specification

Management, Marketing, Sales, Admin

Roles

Human Resources

1) Manage 50 over staff in Oasis Mega Berhad and its subsidiaries
- Bridged management and employee relations by addressing demands and grievances
- Overseen and managed a performance appraisal framework
- Ensured the execution of a steady pay plan and up-to-date benefits program
- Created the employees' handbook

2) Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Supported current and future business needs through the development, engagement, motivation and preservation of human capital
- Monitored overall HR systems, procedures and tactics accross the organization

3) Managing the recruitment and selection process
- Provided the framework of recruitment
- Ensured that the selected candidates boarded properly into the organization

4) Structure the staff's career roadmap
- Assessed the employees' training needs
- Created the organization's succession planning

3 Feb, 2020 - Current

Training Manager

COYS Affluence Sdn Bhd, Cyberjaya

Company Type

SME

Position

Manager

Specification

Education

Roles

Instructor

1) Design training courses relevant to the industry
o Competency Courses
o Training
o Workshop
o Bootcamp

2) Manage the training courses that are offered by COYS Affluence Sdn Bhd
o Over 20 training courses are managed and monitored
o Training modules are customizable based on the needs and objectives that the client
wants to achieve

3) Managed logistics and workforce for Multi-National Companies

4) Manage paperwork for training proposal submission to HRDF, PERKESO and INSKEN

5) Liaise with Strategic Partners such as UM and NIOSH
o For in house training Program
o Potential collaboration

6) Conduct TTT sessions for junior trainers

7) Managing Competency Certificate in Retail Operations as the lead trainer. Notable achievements
from this certification includes:
o First of its kind program tailored to help blue collar workers
o Full certification from Universiti of Malaya (UM)
o One of the participants was crowned as best cashier nationwide for her proactiveness
after attending the training
o One of the participants were promoted to become one of the business owners for the
brand
o Participants managed to increase overall sales by 20%
o Participants managed to increase customer engagement by 30%

8) Explore new training platforms and new training methodologies

Education

International Islamic University Malaysia (IIUM)

Major in English Linguistics

Bachelor's Degree

Linguistics/ Languages

14 Jun, 2010 - 19 Apr, 2013

Awards

2nd Liutenant

Reserved Officer Training Unit (ROTU)

Royal Malaysian Air Force (TUDM)

7 Jul, 2013 - 5 Aug, 2023

Skill Sets

Academic Writing & Research
Copywriting
Editing & Proofreading
General Translation
Social Media Content

Tools & Software

Canva
Microsoft Office

Additional Information

Owns Transportation

Yes

Owns Laptop

Yes

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