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Member since: Mar 18, 2024
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Experienced professional with 1 year of expertise in Product Design, User Experience Design, User Interface Design as well as user research and design thinking for product development. Proficient in agile methodology, streamlining processes, and committed to driving innovation in the field of Product Design.
Unemployed
English
Malay
3 Jul, 2023 - 3 Nov, 2023
Setel Ventures Sdn. Bhd., Bangsar South
Other
Intern
Art & Creative
Industrial / Product Designer
● Innovative Design Thinking: Conceptualized the design of a user-centric article rating system feature leading to a significant increase in self-service support.
● Responsive Design: Redesigned Help Center content and user interface for both web and mobile responsiveness, leading to a significant boost in engagement and a reduction in customer support.
● Efficiency Improvement: Increased design speed by enhancing the design system, showcasing a proactive approach and resulting in overall design efficiency.
● Campaign Design: Conceptualised and crafted visually impactful seasonal campaign landing pages and social ads, leading to a positive impact in user engagement.
● Cross-functional Collaboration: Collaborated with product managers, marketing, copywriters, and developers using agile methodologies, ensuring high-quality, on-time deliveries, and optimizing workflows, resulting in an improvement in project delivery timelines.
● Design Tool Proficiency: Utilized Figma to iterate on design works through agile sprints, showcasing proficiency in design tools and adherence to best practices, contributing to overall design productivity.
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