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Results-driven professional with over 10 years of experience in content review, telecommunications, digital product testing, and project management. Proven expertise in ensuring quality, compliance, and user safety across various platforms. Adept at cross-team collaboration, process improvement, and technical problem-solving. Strong background in telecommunications engineering and project management, with a focus on network optimization and client satisfaction. Demonstrated ability to lead technical teams, manage relationships with stakeholders, and oversee project execution. Certified in Six Sigma, Scrum, and digital marketing, with additional skills in programming, network design, and system maintenance.
Employed
English
Arabic
6 Oct, 2021 - Current
Accenture, KL
Multinational Corporation
Junior Art Director
Journalist / Editor/ Writing
News Reporter
Cross-team collaboration and communication to meet aggressive review deadlines across the
security queue, various dashboards, and any security incidents/projects
• Leverage expertise to thoroughly review at app and developer levels and relaying pertinent
knowledge to the Trust & Safety teams
• Support urgent requests and projects while collaborating with cross-functional teams
1 Nov, 2019 - Current
Utest, KL
Multinational Corporation
Junior Art Director
Others
Other Roles
Test digital products, including websites, mobile applications, and software, to identify and
report bugs, functionality, usability issues, and other defects.
• Follow test cases and instructions to execute test plans effectively.
• Participate in exploratory testing to uncover unexpected issues and provide valuable insights.
• Communicate effectively with project managers, developers, and other stakeholders to ensure
clear understanding of testing objectives via Slack and Lark
18 Oct, 2018 - 5 Oct, 2021
ITCAN, KL
Other
Junior Art Director
Journalist / Editor/ Writing
News Editor
Ensure that the process is followed correctly in service operations.
• Work on the project involves reviewing content (photos/video/text) from various categories such as high risk, medium risk, and low risk.
• Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.
1 Aug, 2017 - 31 Jul, 2018
Selfe Telecom, Algeria
New Startup
Junior Art Director
Others
Other Roles
Performing installation, optimization, and maintenance of base station equipment and transmitters. Conducting building and grounds inspections and maintenance (Commissioning of Ericsson BTS (RBS2106i, 2107,2216, 2116, 2111, 2206, 2207, and 2308 using OMT (R34_9))
● Maintaining site and test equipment inventories.
● Software Loading of New BTS Site (Ultra site, Midi, and MacroSite and making cross connections Using Site-Master measure the VSWR and find out the fault of outdoor connectors (DTF), indoor connectors, and feeder cable tapping Installation, configuration, alignment, loop Test, Integration, and Troubleshooting of BTS.
1 Mar, 2016 - 30 Jun, 2017
BougieServe, Algeria
Other
Manager
Others
Other Roles
Analyzed, designed, and implemented the restructuring and installation of voice and data grade digital communication networks to provide a higher grade of communication services and flexibility thus improving facility efficiency and productivity with a cost reduction of 15% in-network expenses.
• Produced and presented project status reports for upper-level executives detailing budget goals, profit, and overall objectives.
1 Oct, 2014 - 28 Feb, 2016
Omniacom, Algeria
New Startup
Manager
Others
Other Roles
● Developed work methodology, Quality Control, and Assurance procedures for East Algeria, District that Increased production by 25%while lowering overhead for my team by 10% within the first 6 months.
● Installation and configuration of equipment ALCATEL LUCENT (MPR9500) Alignment of antennas ALCATEL LUCENT. Dismantling 2G equipment.
● Supervise and lead a technical team of consultants Control procedures and review documents
● Troubleshoot system and network problems, diagnosing and solving hardware or software faults
● Work effectively and harmoniously with teammates Djezzy and make the team strong and successful.
● Supervises and coordinates activities of workers engaged in processing applications and claims in the water rights office: Prepares correspondence and takes dictation.
1 Jul, 2013 - Current
Omega, Algeria
New Startup
Junior
Others
Other Roles
● Implementing the Huawei equipment extension and updating hardware, Installation of equipment for Huawei 3G (Antenna alignment Huawei, XMC installation, Software Configuration, Installation Commissioning MW) BTS3600 BTS3900.
● Build a good relationship with customers and improve the technical ability of customers. Work effectively and harmoniously with teammates and make the team strong and successful.
Major in Master’s degree in electronics Option Telecommunication
Master Degree
Engineering (Computer/ Telecommunication)
1 Sep, 2011 - 31 Jul, 2013
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