Spoken

Chinese (Hokkian)
Chinese (Mandarin)
English
Japanese
Malay

Written

Chinese (Hokkian)
Chinese (Mandarin)
English
Japanese
Malay

21 Dec, 2021 - 31 Mar, 2022

Cafe Service Crew cum Management

The Muffin House S2, Negeri Sembilan

Company Type

SME

Position

Fresh / Entry Level

Specification

Others

Roles

Other Roles

Initially started as a service crew in The Muffin House S2. However, due to establishment expansion, I was transferred to a new shop under the same management (formerly known as Hashtag Healthy Bowl and Juice, now officially named as Hashtac Coffee & Poke Bowl) during the mid-February. My job scope was, therefore, expanded to shop management.

In addition, I was given an opportunity to involve in business planning, consisting of goal construction, market survey and entrepreneurship core values, such that to present standpoints from being a customer and an entrepreneur. These involves the customer's "needs-and-wants" that accentuates business likelihood to attract investors and stakeholders.

Apart from being in the business planning, my common scope of work was service and preparation. These are inclusive of in-house keeping production of food and beverage under stringent SOPs and hygiene operations, as well as storage management. Below is a list of job description that I performed:
(I) Product innovation involving healthy beverage and healthy "pokébowl", introducing wider selection of mix-n-match recommendation based on customer preferences.
(II) Evaluation of new product shelf life that includes refrigeration and room temperature storage.
(III) Evaluation of customer feedbacks and recommendations and documentation for auditory
(IV) Evaluation and comparison based on monthly sales on product popularity and cost per production.

1 Oct, 2020 - 1 Jan, 2021

Relief Teacher

SMK (C) Chan Wa I, Negeri Sembilan

Company Type

Other

Position

Intern

Specification

Others

Roles

Other Roles

Assigned as a relief teacher in SMK Chan Wa I, Seremban, Negeri Sembilan.

Subjects taught included Mathematics, Science (ABM) and English, comprised of "kelas peralihan" and Form 2 pupils.

Position was urgently required, reasons due being pupils were preparing for final exams and the relevant subject teacher was on maternity leave. Thus, immediate placement was imminent.

Initially planned for food industrial intern, however, due to unforseen circumstances, I chose to involve in science education as part of the intern completion during COVID-19 pandemic.

10 Jan, 2018 - 31 May, 2018

Food Server

Kamm Kee Vegetarian Shop, Negeri Sembilan

Company Type

Other

Position

Fresh / Entry Level

Specification

Others

Roles

Other Roles

Worked as a part-time food server.
Besides serving foods, I was involved in food preparation during festive seasons, especially during Lunar New Year and Qingming Festival.

Other than the above, I was assigned to patron relation whereby tasks include table reservation and food ordering were parts of my daily routine. Additionally, logistics was also cover in my weekly routine, as I was in-charge of in-house keeping and food stock availability.