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Member since: Nov 18, 2020
Completed Job: 0
About Me
I am Najihah. I am an MBA graduate with experience in teaching, operational, and managerial work. I have excellent negotiation and customer service skills as I am in charge of dealing with clients for my previous company.
I have 3 years of experience as an Operation Manager and 5 years as a Business Development Senior Executive. This experience enhanced my planning, communication, and team management skills. Those skills required experience and how I can adjust my strategies based on different situations.
Become the Operation Manager required me to help branches to improve their management, culture, and sales to make sure the company able to sustain. As a result, I am able to increase the sales and customer traffics for one of the branches. Wheres, there is one branch where I am able to change the working cultures among the staff which helps the store to increase its customer service level. During my career as a Business Development Senior Executive, I have created lead the teams on building our own Apps and able to help the client shift their method from offline to online. We were able to get more engagement from the clients and the process of dealings become faster and easier.
My strength is I'm able to adapt to the new environment easily and love to deal with people. Dealing with people out there gives me the energy to make things smooth and we learn how to get mutual benefits for both parties with a win-win situation.
My weakness is I will focus too much on details when doing works. To handle my weakness, I learn how to divide your task with your team member and give trust to your team member. From there we will work as a team and I can focus on the other works and at the same time lead the team to achieve the goals.
I hope I will be able to lead more teams in different industries and able to contribute to future company sustainability. I am seeking a challenging but rewarding position which is why I am naturally drawn to work in a Business Development team.
Current Status
Self Employed
Language
Spoken
English
Malay
Written
English
Malay
Working Experience
7 Jul, 2018 - 6 Jun, 2020
Operation Manager
UNIQLO Malaysia Sdn Bhd, Kuala Lumpur
Company Type
Multinational Corporation
Position
Manager
Specification
Management, Marketing, Sales, Admin
Roles
Project Manager
- Developed budget and aligned it with provided funding.
- Implemented a system to manage income and expenditure.
- Managed the overall operation of the assigned store and liaised with top management.
- Built a positive work environment by promoting an inclusive work environment.
Reason of resign
Personal matters
6 Jun, 2016 - 5 May, 2018
Senior Executive Business Development
Hot Pursuit Malaysia, Cyberjaya
Company Type
SME
Position
Senior
Specification
Management, Marketing, Sales, Admin
Roles
Business Development Executive
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements, tracking individual contributors, and their accomplishments.
• Locates or proposes potential business deals by contacting potential partners, discovering and exploring opportunities.
- Screens potential business deals by analyzing market strategies, deal requirements, and financials evaluating options.
- Develops negotiating strategies and positions by studying integration of new ventures with company strategies and operations. Examining risks and potentials needs and goals.
- Close new business deals by coordinating requirements such as developing and negotiating contracts, integrating contract requirements with business operations.
- Set up meetings between client decision-makers and the company’s practice leaders of Principals.
Reason of resign
Got a new job opportunity.
10 Oct, 2014 - 5 May, 2016
Business Development Executive
Pepite Technology Sdn Bhd, Kuala Lumpur
Company Type
New Startup
Position
Senior
Specification
Management, Marketing, Sales, Admin
Roles
Business Development Executive
- Identifies ideas by industries, related events, and publications by tracking the individual’s contributions and accomplishments.
- Proposed potential business deals by discovering and exploring opportunities.
- Analysing market strategies, deal requirements, and financials evaluating options.
- Develop negotiation strategies and examining risks and potential needs and goals.
- Close deals by coordinating requirements by developing and negotiating contracts with business operations.
Reason of resign
Company stop operation.
Education
Other
Major in Master of Business Administration (Leadership)
Master Degree
Business Studies/ Administration/ Management
12 Dec, 2017 - 11 Nov, 2018
Universiti Teknologi Mara (UiTM)
Major in Bachelor of Business Administration (Hons) International Business
Bachelor's Degree
Business Studies/ Administration/ Management
12 Dec, 2013 - 3 Mar, 2016
Universiti Teknologi Mara (UiTM)
Major in Diploma in Investment Analysis
Diploma
Business Studies/ Administration/ Management
7 Jul, 2010 - 11 Nov, 2013
Awards
Member of Chartered Management Institute (CMI)
CMI Level 7 Diploma in Strategic Management and Leadership
Chartered Management Institute (CMI)
3 Mar, 2019
BRONZE Medallion Certification (Life Saving)
BRONZE Medallion
The Life Saving Society of Malaysia
3 Mar, 2018
Green Project Manager (GPMB)
Certified Green Project Manager (GPMB)
GPM-b Global
11 Nov, 2015
Skill Sets
Tools & Software
Additional Information
Owns Transportation
Yes
Owns Laptop
Yes
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